Return Policies:

CureSome.com guarantees against manufacturing defects for 15 days from date of delivery. You must email, fax or telephone or mail us before returning a product, tell us the product being returned & your order number. Email is the very best way to contact us. Then return the product to us with your name and address and order number on the shipping box, and also on a paper inside the package so that we can credit your credit card account, or send a check to you.

Email: info@CureSome.com Telephone: (315) 345-4226 (USA) Mailing Address: CureSome.com 144 Brookside Terrace, Palmyra, New York, 14522 USA

Cancelling an Order: You may cancel an order any time before we have shipped by emailing us at: info@CureSome.com. There is no charge to you if you cancel before we ship.

Re-Stocking Charge: There is a 15% Re-stocking charge when a product is returned to us.

Our Cost to Ship to You: The cost to originally ship the product to you is not refundable, unless the product is defective.

Hours of Operation: We are open 5 days a week (Monday - Friday), 7:00 am to 4:00 pm EST.

Problems with Customs

If your order is Seized by Customs or you, the customer, refuse the order

If you order products from us that are not accepted by Customs in your country (Germany, Austria, Italy, Denmark, Spain, Sweden, Switzerland, etc.) and customs either seizes the products or destroys them, or returns the products to us destroyed, the loss is the customers and not CureSome's. If customs telephones you and tells you that you have an order, you may decide to tell them it is not your order rather than accept the product and the problems that may go with acceptance. There is no refund for seized or refused orders. At CureSome’s we have no way of knowing what is legal or not legal in each country. Often, even some products that are safe, and accepted in the USA, and even a child can buy, are not allowed in some countries (like Advil or One-a-Day Vitamins).

Returns from Customs If the product is undamaged, we will re-ship to you again, if you pay the re-shipping cost. Most German customers find that on the second try there is a 99% chance of their products arriving, and never being stopped by customs. However, if the product is damaged or opened and is an RX Medicine our pharmacist, by law, cannot reship, and it is a loss. If it is not opened, and is in a re-shippable conditions we will re-ship or give you a refund. Shipping costs are not refundable.